Terms of service

1. What the service does

Quorum reads calendar and attendance data for the workspace you create, computes what meetings cost, and recommends changes to recurring meetings. It produces recommendations only. It does not modify, cancel, or decline anyone’s calendar entries, and it takes no action on an employee’s behalf.

2. Your responsibilities

• You confirm you are authorised to connect your organisation’s calendar, meeting, and Slack accounts, and to have employee meeting data processed as described in the Privacy notice.
• You are responsible for telling your employees that meeting metadata is being analysed, and for any works-council, union, or employee-representative consultation your jurisdiction requires. This includes explaining named workload views, their purpose and who can access them.
• The cost bands you enter are the sole input that turns hours into money. Their accuracy — and the appropriateness of using them — is your decision.
• You are responsible for the security of admin accounts in your workspace.

3. Acceptable use

You may not use Quorum to evaluate, rank, discipline, or make employment decisions about individuals. Person views support workload planning and meeting coordination. Meet-derived attendance is excluded from named person analytics. Do not repurpose meeting data as an employment or performance measure.

4. Data and deletion

You own your data. It is retained for the windows you configure and deleted by a daily job once they pass. You can export people and meeting data as CSV at any time. On termination, request deletion of the workspace and its data is removed along with all associated meetings, attendance, recommendations, and decisions.

5. Availability and accuracy

Quorum depends on third-party APIs (Microsoft, Google, Zoom, Slack) that can be unavailable or delayed. When attendance has not been published yet, Quorum retries rather than recording zero attendance. Savings estimates are modelled projections, not guarantees. Observed cost comparisons are reported separately with their coverage and baseline limitations; they do not establish implementation, causation or cash savings.

6. Changes

These terms and the privacy and security pages are kept in step with what the software actually does. Material changes to data handling should be communicated to you before they take effect.

7. Liability

The software is provided as-is. Decisions about meetings, headcount, and how anyone spends their time remain yours; recommendations require a human to accept them precisely so that accountability stays with a person rather than a model.